You cancel a weekly membership yourself, from the Membership tab of the FlexiClass page. Press Cancel membership and confirm the message that appears.
When it actually ends
Cancelling sets an end date rather than stopping the next charge on the spot. You are billed through the period you have already paid for, and the membership ends after that. The card on the tab tells you the exact date, both in the message you confirm and afterwards, and you can keep booking sessions right up to it.
The minimum period
A new membership carries a minimum number of billed weeks. Cancel inside it and billing continues until that minimum is met; the confirmation message spells out which date that lands on before you agree. After the minimum, you can cancel at any time.
Refunds
There are no refunds for the current or past billed weeks, and no makeup sessions for weeks you did not book. Credits already on your balance are untouched by cancelling: they stay there and still book sessions.
Changing your mind
Once a cancellation is scheduled, the tab shows an Ends after date instead of a next charge. To stop the cancellation before that date, contact us through the contact form. Once it has ended you can start a fresh membership from the same tab whenever you like.
A setup that never finished
If you started a membership and closed the checkout part way through, the tab offers to clear that attempt so you can choose a plan again. No payment is taken until your card has been confirmed.